Giftur
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Help

Straight answers.

If a question you have is not here, it is a gap in this page rather than a question not worth asking.

Is this real money?

Yes. A gift follows the real price of a real company, all the time, and you can sell it and take the money out whenever you like. What it is worth is what the market says those shares are worth — not a number we made up, and not points in an app.

The value can go down as well as up. What it is worth when you sell it may be less than it was worth today.

What exactly am I holding?

This tracks the price of the company. It moves when the company's share price moves. It is not a share: you do not own part of the company, you do not get a vote, and you have no claim on the underlying stock.

The full description, including who issues it and the risks, is written out on the risk disclosure in plain sentences.

Can I sell it?

Yes, whenever you want, in whole or in part. Nothing locks it up and there is no minimum time to hold it. You are also free to do nothing at all — a lot of people leave a first gift alone for years, and that is a perfectly good outcome.

What if I lose my phone?

Sign in on your new phone the same way you did the first time — with your face or fingerprint if your gift is linked to more than one device, or with the code we email you. Your gift is not stored on the phone, so a lost phone does not lose it.

What you must not lose is access to both your sign-in methods at once. If you can still get into your email, you can get to your gift.

Nobody at Giftur can take your gift, and nobody at Giftur can get it back for you if you lose your sign-in.

Who can see this?

Whoever has the link. That is the point of it and it is also the limit of it — a gift link works like cash in a birthday card, so anyone the sender forwards it to could open it first.

The preview that shows up in a message never says how much a gift is worth, so a link sitting in a group chat does not advertise itself. For larger gifts the sender can add a four-digit code that they give you separately.

Nobody opened the gift I sent. Where is it?

Still yours. Gifts wait 30 days and then return to you automatically, for free. We nudge you at day 7 and day 25 so it does not just vanish from your mind, and you can cancel and take it back at any point before somebody opens it.

There is no state where a gift sits somewhere neither of you can reach it. It is either opened by them or returned to you.

Why can I not open this where I live?

Gifts that follow a company’s share price are not offered in the United States, Canada, the United Kingdom or Switzerland. If you are in one of those, the gift goes back to whoever sent it, and there is nothing you need to do.

There is no workaround, and we are not going to hint at one.

Do I owe tax on this?

Possibly, and it depends entirely on where you live. Receiving a gift, and later selling it, are treated differently in almost every country. We are not able to give you tax advice and will not pretend otherwise.

What we do give you is a plain record of what you received, when, and what it was worth at the time, which you can export and hand to whoever does your taxes.

What does it cost?

Nothing to open a gift somebody sent you. If you pay by card, the licensed provider handling the payment charges their own fee and shows it to you before you confirm — we do not add one on top at this stage.